Frequently Asked Questions

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, and Diners Club debit and credit cards. We accept a variety of payment methods to ensure a seamless shopping experience. Our store is integrated with Shopify Pay, which includes Shopify Pay Installments for buy now, pay later. As a trusted e-commerce platform, Shopify offers its own payment gateway known as Shopify Pay. This allows for swift and secure checkouts without the need for customers to re-enter their payment details every time they shop with us. Shopify Pay's encryption ensures that your data remains protected throughout the transaction. Additionally, we also accept PayPal for your convenience.

Learn More about Shopify

My gift card code doesn't work. How can I fix it?

We recently updated our website to add new functionality and a better ordering experience. For security purposes, we will need to reissue gift card numbers. Please register your old gift card by visiting the link below and we will send an updated gift certificate code that you can use for ordering on our new website.

Update Gift Card

When will the Rigby store be open for shopping?

We currently don't have plans on reopening the Rigby store for in person shopping. We still provide the option for local customers to place their orders online and pick them at our customer pick up window. To pick up your order at our Rigby store, ensure that your choose local pickup as the delivery method at checkout. Customer Pick Up is only available to customers picking up their orders in Rigby, Idaho. Customer Pick Up is open Monday through Friday 9 AM to 4 PM. Closed Saturday and Sunday.

My Prepared Pantry Account doesn't work!

With our new website, customers will need to set up a new account to save their info and to track their order history. Unfortunately, old orders from our old website are not visible in the new website.

Create New Account